Who we are

Cloud Based Data Tools (“we”), 74 Hargrave Road, Banks Creek, Queensland 4306, Australia, is the organisation responsible for personal information collected through cloudbaseddatatools.digital and during client engagements.

Information we collect

We may collect your name, email address, phone number, organisation name, and message content when you use our contact form or email us. During engagements we may receive personal information contained in grant files, payroll extracts, or correspondence you supply.

How we use information

We use contact details to respond to enquiries, prepare scopes, deliver services, invoice, and improve our website experience. We do not sell personal information.

Cookies and similar technologies

Essential cookies keep basic site functions working. Optional analytics cookies, if accepted, help us understand aggregate visit patterns. See our Cookie Policy and the on-site banner for choices. Your preference is stored in your browser under a brand-prefixed key.

Sharing

We share personal information only with service providers who support hosting, email, or secure file transfer under appropriate arrangements, or when required by law. Client audit materials are not disclosed to third parties except as needed to deliver the engagement or as required by law.

Storage and security

We take reasonable steps to protect information against misuse, loss, and unauthorised access. No method of transmission or storage is completely secure; please use agreed secure channels for sensitive grant files.

Retention

Enquiry records are kept as long as needed to manage the relationship and meet legal obligations. Engagement working papers are retained for a period consistent with professional and legal requirements, then securely disposed of.

Access and correction

You may request access to or correction of personal information we hold about you by contacting hello@cloudbaseddatatools.digital or calling +61 (07) 4502 6512.

Complaints

If you have a privacy concern, contact us first. You may also contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.

Updates

We may update this policy by posting a revised version on this page with an updated effective context. Please review it periodically.